What We Do
MSAA improves lives today for the multiple sclerosis (MS) community through our free programs and services. Learn more about what we offer and how to access these vital resources.
Toll-Free Helpline and Chat
Connect with one of MSAA’s experienced Client Services Specialists to receive valuable information, guidance, and support. MSAA’s Helpline may be reached several ways:
- Call (800) 532-7667, extension 154. Helpline hours are Monday through Friday, 8:30 am to 5:00 pm, EST; with extended Wednesday hours until 8 pm EST.
- Email MSquestions@mymsaa.org
- Chat live via your computer or mobile device through the online MS Chat feature.
Safety and Mobility Equipment Products
MSAA’s Equipment Distribution Program provides safety and mobility equipment to qualifying individuals. Items include a variety of products such as shower chairs, grab bars, walkers, and wheelchairs. MSAA also offers wellness products including yoga mats and resistance bands.
Cooling Vests and Accessories
Cooling vests and accessories are available for both adults and children to help reduce the negative effects of heat.
MRI Access Program
This program assists individuals who are uninsured, under-insured, or financially unable to pay for an MRI (magnetic resonance imaging) to help determine a diagnosis of MS or evaluate disease progression.
In-person programs featuring leading healthcare professionals are held in various cities across the United States and cover topics such as the latest advances in MS research, symptom-management, and wellness strategies.
My MSAA Community
This peer-to-peer online support forum offers individuals with MS, their families, and their care partners an opportunity to connect with others and share experiences in a supportive online environment.
My MS Manager™
My MS Manager™ is a mobile phone app available on iOS and Android mobile devices to help manage MS, track disease activity, and store important information such as treatments and symptoms. The app includes measurement scales for fatigue, depression, cognition, and bladder health.
MSAA offers several publications including a national magazine, The Motivator, twice per year (both in print and digital formats); an annual MS Research Update; My MSAA Today e-newsletter (bimonthly), and numerous booklets on topics ranging from progression in MS to relapse management.
Videos and Webinars
This growing library of award-winning, on-demand video programming and archived webinars serves as a vital resource, updating viewers on the latest advances in MS research, disease and symptom management, wellness strategies, and more.
Podcast episodes covering a range of topics are available to access via MSAA’s website, as well as all major podcast platforms.
MSAA’s blog, MS Conversations, features timely discussions and topics relevant to the MS community.
My MS Resource Locator®
This database includes MS-related information and resources for the MS community.
Ultimate MS Treatment Guide
This powerful tool provides you with the information you need to make an informed choice about treating multiple sclerosis. Medical experts and patient advocates discuss their first-hand experience, comparing 19 different FDA-approved MS treatments.