What We Do

MSAA improves lives today for the multiple sclerosis (MS) community through our free programs and services. Learn more about what we offer and how to access these vital resources.

Toll-Free Helpline and Chat

Connect with one of MSAA’s experienced Client Services Specialists to receive valuable information, guidance, and support. MSAA’s Helpline may be reached several ways:

  • Call (800) 532-7667, extension 154. Helpline hours are Monday through Friday, 8:30 am to 5:00 pm, EST; with extended Wednesday hours until 8 pm EST.
  • Email MSquestions@mymsaa.org
  • Chat live via your computer or mobile device through the online MS Chat feature.

Safety and Mobility Equipment

Safety and Mobility Equipment Products

MSAA’s Equipment Distribution Program provides safety and mobility equipment to qualifying individuals. Items include a variety of products such as shower chairs, grab bars, walkers, and wheelchairs. MSAA also offers wellness products including yoga mats and resistance bands.

Cooling Vests and Accessories

Cooling Vests and Accessories

Cooling vests and accessories are available for both adults and children to help reduce the negative effects of heat.

MRI Access Fund

MRI Access Fund

This program assists individuals who are uninsured, under-insured, or financially unable to pay for an MRI (magnetic resonance imaging) to help determine a diagnosis of MS or evaluate disease progression.


Educational Programs

Educational Programs

In-person programs featuring leading healthcare professionals are held in various cities across the United States and cover topics such as the latest advances in MS research, symptom-management, and wellness strategies.

My MSAA Community

My MSAA Community

This peer-to-peer online support forum offers individuals with MS, their families, and their care partners an opportunity to connect with others and share experiences in a supportive online environment.

My MS Manager

My MS Manager™

My MS Manager™ is a mobile phone app available on iOS and Android mobile devices to help manage MS, track disease activity, and store important information such as treatments and symptoms. The app includes measurement scales for fatigue, depression, cognition, and bladder health.


Publications

Publications

MSAA offers several publications including a national magazine, The Motivator, twice per year (both in print and digital formats); an annual MS Research Update; My MSAA Today e-newsletter (bimonthly), and numerous booklets on topics ranging from progression in MS to relapse management.

Videos and Webinars

Videos and Webinars

This growing library of award-winning, on-demand video programming and archived webinars serves as a vital resource, updating viewers on the latest advances in MS research, disease and symptom management, wellness strategies, and more.

MSAA Podcast

Podcast

Podcast episodes covering a range of topics are available to access via MSAA’s website, as well as all major podcast platforms.


MS Conversations

MS Conversations

MSAA’s blog, MS Conversations, features timely discussions and topics relevant to the MS community.

My MS Resource Locator

My MS Resource Locator®

This database includes MS-related information and resources for the MS community.

Lending Library

Lending Library

MSAA’s Lending Library offers a comprehensive selection of books that address disease and symptom management, wellness, personal stories from people living with MS, care partner strategies, and many other important topics.