Program Notes

Information, Equipment, and Support for the MS Community

By Susan Wells Courtney

MSAA’s Informative Webinars

MSAA continues to produce live webinars on a host of vital topics! Presented in a very conversational, town-hall style with ample time for audience Q & A, the upcoming webinars provide a wealth of information to all who listen in. The following webinar topics are scheduled for the upcoming months:

December 2021: What’s for Dinner? Let’s Talk about Nutrition!
January 2022: Research Update
February 2022: Program in Recognition of Black History Month
March 2022: MS Awareness Month with Special Featured Topics

You can register for these free, live programs by visiting our calendar of events at Also, previous webinars on topics such as wellness, the African American experience with MS, understanding brain health, and more, are now available for on-demand viewing on the MSi video website page at

MSAA’s Helpline Offers Timely Information, Supportive Resources,
and Needed Reassurance

During these anxious and uncertain times, MSAA would like to remind everyone that help is just a phone call or email away. MSAA’s trained and experienced Client Services Specialists are here to answer your questions, offer helpful resources, and provide a sense of comfort and reassurance with whatever challenges or concerns you may be experiencing.

Helpline hours are Monday through Thursday, 8:30 AM to 8:00 PM (ET), and Friday 8:30 AM to 5:00 PM (ET). We invite you to call our toll-free number at (800) 532-7667, ext. 154 for helpful information and resources. You can also connect with our Helpline Specialists through email at

Access More Information about Multiple Sclerosis with MSAA’s Digital Educational Program Guides

MSAA has created several interactive digital guides that are now available on our website. These guides include facts, activities, resources, and more on special subject areas related to MS. Current titles include:

To learn more about MSAA’s interactive digital guides, or to check out MSAA’s other digital program offerings, please visit

Equipment Distribution Program

MSAA’s Equipment Distribution Program offers products designed to improve safety, mobility, and activities of daily living, while also providing greater opportunities for exercise and wellness. MSAA distributes these products at no charge to individuals with MS who qualify for assistance, and items are shipped directly to the client.

Products provided through the program range from grab bars, shower chairs, and walkers, to wide-grip utensil sets and yoga mats. MSAA can assist in offering clients equipment products every three years.

Cooling Distribution Program

Although the high summer temperatures are behind us, we still want to let our clients know that MSAA’s Cooling Distribution Program provides cooling equipment all year-round. This program offers a variety of free ice-pack vests and accessories to help lessen the negative effects of heat on people living with MS. Vests can be worn under or over clothing and often provide several hours of temporary cooling relief, allowing people to better manage daily life activities.

MSAA can assist in providing clients cooling products every five years.

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