Web Accessibility Statement

The Multiple Sclerosis Association of America (MSAA) is continually working to make its web content accessible as part of its online inclusion efforts. We are committed to providing a website that is built with accessibility in mind, so that no one – regardless of ability or disability – is affected.  

MSAA will make every effort to ensure that any new or updated website content produced will conform with the World Wide Web Consortium (W3C) Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA. A cadence of Automated, Manual, and Functional testing is currently being performed by a third-party vendor to ensure compliance of the existing website and to detect WCAG 2.1 violations, which will be corrected to the best of our ability and tested by a team of users, including people with disabilities, to ensure a great user experience for all. MSAA has brought on a third-party digital accessibility vendor, eSSENTIAL Accessibility, who is supporting the process by testing the web content and providing a roadmap and recommendations for remediation.

Our goal is to ensure that everyone has access to information on the site and can fully interact with it. We are currently working on our website to identify potential accessibility issues, and we are striving to improve the usability of our digital properties for people of all abilities.

Additionally, we provide an Assistive Technology app featured on our website for individuals who have trouble typing, gesturing, moving a mouse or reading. The app incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation and more that empower one to overcome such challenges and access MSAA’s website with ease.

If you have difficulty accessing our website, or if you have feedback on how we can improve your online experience, please contact us at CommDept@mymsaa.org.