Emergency Preparedness Resources

The Multiple Sclerosis Association of America (MSAA) urges members of the MS community to prepare and stay safe in the event of a natural disaster. We are available to support people impacted by storms and other emergencies nationwide. Please review the following resources to aid in your emergency preparedness:

National Resources


American Red Cross
1-800-RED-CROSS (1-800-733-2767)

Salvation Army

United States Coast Guard

National Weather Service

North Carolina Emergency Resources

NC Emergency Management
ReadyNC app: free mobile app for iPhone and Android devices
(919) 825-2500

NC Department of Transportation
NC Hurricane Evacuation Routes

NC Department of Public Safety
(919) 733-2126

NC State Highway Patrol
(919) 742-2124

South Carolina Emergency Resources

South Carolina Emergency Management
(803) 737-8500

South Carolina Highway Patrol
(803) 896-7920

Virginia Emergency Resources

Virginia Department of Emergency Management
(804) 897-6500

Virginia Emergency Operations Center
(804) 674-2400

If you or a loved one has concerns regarding medication or are in need of replacement medication, MSAA recommends directly contacting the appropriate pharmaceutical company. You can find contact information on our Prescription Assistance page.

MSAA also offers a toll-free Helpline that allows individuals with MS, family members, care partners, and friends to speak directly with one of MSAA’s experienced specialists who have a social services or counseling background. MSAA’s Helpline may be reached several ways:

Helpline hours are Monday through Friday, 8:30 am to 5:00 pm, EST; with extended Wednesday hours until 8:00 pm EST.

Please note: MSAA’s Helpline is not an emergency service. If there is a life-threatening emergency, please dial 911.