Emergency Preparedness Resources
The Multiple Sclerosis Association of America (MSAA) urges members of the MS community to prepare and stay safe in the event of a natural disaster. We are available to support people impacted by storms and other emergencies nationwide. Please review the following resources to aid in your emergency preparedness:
National Resources
FEMA
https://fema.gov/
1-800-621-3362
American Red Cross
https://www.redcross.org/
1-800-RED-CROSS (1-800-733-2767)
Salvation Army
https://www.salvationarmyusa.org/usn
United States Coast Guard
https://www.uscg.mil/
National Weather Service
https://www.weather.gov/
North Carolina Emergency Resources
NC Emergency Management
ReadyNC app: free mobile app for iPhone and Android devices
(919) 825-2500
NC Department of Transportation
NC Hurricane Evacuation Routes
NC Department of Public Safety
https://www.ncdps.gov/florence
(919) 733-2126
NC State Highway Patrol
(919) 742-2124
South Carolina Emergency Resources
South Carolina Emergency Management
(803) 737-8500
South Carolina Highway Patrol
(803) 896-7920
Virginia Emergency Resources
Virginia Department of Emergency Management
(804) 897-6500
Virginia Emergency Operations Center
(804) 674-2400
If you or a loved one has concerns regarding medication or are in need of replacement medication, MSAA recommends directly contacting the appropriate pharmaceutical company. You can find contact information on our Prescription Assistance page.
MSAA also offers a toll-free Helpline that allows individuals with MS, family members, care partners, and friends to speak directly with one of MSAA’s experienced specialists who have a social services or counseling background. MSAA’s Helpline may be reached several ways:
- Call (800) 532-7667, extension 154
- Email MSquestions@mymsaa.org
- Chat live via your computer through the online MS Chat feature
Helpline hours are Monday through Friday, 8:30 am to 5:00 pm, EST; with extended Wednesday hours until 8:00 pm EST.
Please note: MSAA’s Helpline is not an emergency service. If there is a life-threatening emergency, please dial 911.